STUDENT RESOURCES / EQC INSTITUTE

Policies & Procedures

Clear information. Confident next steps.

Find the policies, forms and course information you need, all in one place. Browse by topic or search for a document.

Getting started

• Student Handbook
• Student Entry Policy
• WA Jobs and Skills Entry Procedure
• VET Student Loans Student Entry Procedure
• Student Agreement FFS
• Student Agreement NSW
• Student Agreement WA
• Queensland Career Boost Terms & Conditions

  Student Agreement SA — Skills SA

  SA Upfront Assessment of Need — student fact sheet

  Skills SA Participant Agreement — official government form

  SA ICT50220 tuition fees, unit fees and census dates — October 2026

Fees & protection

• Administration Fee Schedule
• Charges not covered by Tuition Fees
• Fees Charges and Refunds Policy and Procedure
• Domestic Tuition Assurance Policy and Procedure
• International Tuition Assurance Policy and Procedure

Student support

• Complaints and Appeals Policy and Procedure
• Access and Equity Policy
• Accessibility Policy
• National Recognition Policy and Procedure
• Special Consideration Request Form
• Critical Incident Report Form
• National Recognition Application Form

Changes to your study

• Course Deferral Request Form — online
• Course Deferral Policy and Procedure
• Student Withdrawal Policy and Procedure

Privacy & data

• Privacy Policy
• Privacy Notice for Data Collection
• Department of Employment and Workplace Relations (DEWR) VET Privacy Notice
• Queensland Career Boost Privacy Terms

Course fact sheets

• Fee For Service Online
• Fee For Service On – Campus
• NSW Online
• NSW On – campus
• WA Online
• WA On - Campus
• QLD Cyber Online
• QLD Web Dev Online
• QLD Cloud Online
• SA Cyber Online
• SA Web Development Online
• SA Cloud Online

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